The Emotional Gateway: Design for Financial Services

Publishers: Innocent Ephraim, FSDT / Daryl Collins, BFA Mary in Tanzania walks into a bank branch for the first time. She sees a long line and waits for an hour, feeling scared and anxious as she doesn’t want to ask the wrong question. João in São Paulo walks into a bank branch. He has to […]
Messy Agile: Developing Solutions in Analogue Environments

Publishers: Innocent Ephraim, FSDT / Daryl Collins, BFA In 2001, a group of 17 software development thought leaders came together at a ski lodge in Utah and wrote the Agile Manifesto and the Twelve Principles of Agile Software. Born of frustration, developers were thwarted by time lags between the development of customer requirements and the delivery […]
Can Digital Savings Groups Bridge the Digital Divide?

Publishers: Innocent Ephraim (FSDT), Daniel Mhina (FSDT), Juliet Kiluwa (FSDT), Daryl Collins (BFA) Technology is an inevitability, it is everywhere. The world is connecting now at ever-increasing speeds. Data flows are increasing rapidly and the speed of transfer is accelerating every day. The developed world is more connected than ever, yet the developing world is […]