Busara Center for Behavioral Economics
Nikhil is a behavioral scientist at the Busara Center for Behavioral Economics, working at the intersection of behavioral science and data science. Nikhil has extensive work in understanding consumer behavior, and implementing behavioral design initiatives to improve customer service delivery, with focus areas being Kenya and Tanzania.
Nikhil holds a Masters in Economics from University College London, and a Masters in Behavioural and Economic Science from the University of Warwick, UK. Recently, Nikhil has been working on improving understanding of mobile insurance products in Tanzanian as well as exploring the effect of SMS financial literacy programs on mobile savings and credit products in Tanzania.