Leading data-driven sustainable change

Information asymmetry in the market prevents financial service providers and policy-makers from developing effective solutions and policies. Without insight from users, many products and services fail to reach their potential and policies and regulations remain inadequate to address market constraints.

To further drive the financial inclusion agenda, there is a need to fully understand the demand-supply and regulatory barriers limiting usage and excluding significant groups from formal products and services, namely women, youth farmers, rural dwellers and small business enterprises.

FSDT is on a continuous journey to bring research closer to business and policy development and impactful decision-making, catalysing economic viability through evidence. Insights into consumers’ needs, challenges, behaviours and attitudes to financial management can help unlock innovative policies and supply side strategies to expand and deepen the financial market.